FAQ & contact
Answers, and a way to reach us.
Straight answers about the platform, plans and Prop Firm Practice. Items marked “to be confirmed” depend on owner decisions that have not been published yet.
Frequently asked questions
IntenseFX Trades is a trading journal, analysis, backtesting and simulated prop-firm practice platform. You record or import trades, review them in a journal, study your performance, replay historical XAUUSD candles and practise in simulated accounts.
It is a practice and analysis tool. It is not a broker and does not place real orders.
Dashboard, Trades, Trading Journal, Performance analytics, Trade Analysis, a rule-based AI Coach, Backtesting with replay, a chart workspace with drawing tools and technical indicators, trading accounts, and Prop Firm Practice. Which ones you can open depends on your plan. See the Features page for a screenshot tour.
Simulated, prop-firm-style practice accounts inside the app (for example a "2 Step Standard · Phase 1 · $5,000" practice account) with a XAUUSD practice chart and account analytics such as balance, equity and loss limits remaining. It helps you rehearse process and discipline.
It does not connect to, mirror or control any external prop firm's challenge. Read more.
No. Practice accounts are simulations. They carry no real money and no real payouts, and they do not give access to any firm's funded account. Simulated results do not predict real results, and practising does not guarantee that you will pass a challenge or become profitable.
Blue (Free, ₹0 forever), Green Starter (₹49/month), Purple Pro (₹149/month) and Red Elite (₹199/month). Access is prepaid for 1, 3 or 12 months at the same monthly price, with no automatic renewal and no term discount.
See plans and what each includes. Checkout runs inside the app and is only available once it has been switched on there.
A separate pass (not a fifth plan) at ₹249/month that includes every Elite feature and full supported history, shown with a gold label in the app.
Open the app and choose Create account: enter your name, email and a password (at least 8 characters with a letter and a number) and accept the Terms of Service and Privacy Policy. The app requires email verification. New accounts start on the free Blue plan.
In a modern desktop or laptop browser at the app address; nothing to install. The app uses browser features such as Web Workers, WebAssembly and IndexedDB, so very old browsers are not supported.
Trades, accounts and journal entries are saved in your browser on the device you use. Cloud sync across devices is not available yet. Use the app's backup download to keep a copy; clearing site data or private browsing can remove local data.
No. Nothing on this website or in the app guarantees profits, funded accounts, challenge passes or risk-free trading. Trading involves a high risk of loss.
A refund and billing policy has not been published yet. It will appear here once the owner confirms it.
Official support details have not been supplied yet. Use the contact section once it is configured.
Contact
Get in touch.
Questions about the platform, plans or practice tools.
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Important
IntenseFX Trades provides simulated practice, journaling and analysis tools for educational and informational purposes. It is not a broker, exchange, investment adviser or order-routing service. Nothing on this site is financial advice. Results from simulation or historical data do not predict real results, and trading carries a high risk of loss.